FAQ

Is the VAT included in the price?

All prices indicated on this site include French VAT (19,6%).

Which countries pay the VAT?

All countries in the European Union.

Which credit cards are accepted?

We accept card payments by Visa and MasterCard.

Lost password?

We use a safe encryption technique that makes it impossible for us to regain your password in case you lose it. However, you can reset your password and gain a new one by clicking on "Your account; Lost password".

How do you ship?

See Legal Terms / Shipping Policy

What is your return policy?

See Legal Terms / Return Policy